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No, we care about animals and do not use real leather. All our accessories are made of vegan eco-leather.
Please use a damp cloth and your hands to gently hand-wash it.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Durable materials, stylish design - a must-have for pet owners!
No more fumbling with treats and poop bags on walks. Love it!
The convenience offered by this pooch pouch cannot be overstated. With its sturdy metal buckles and fasteners, you don't have to worry about anything breaking during your walks. Its adjustable strap allows me to regulate its length according to my comfort.
Durable, stylish, and perfect for carrying pet essentials on walks. Love it!
Never thought I'd be raving about a fanny pack but here we are! Not only does it look stylish with its black color and brown pocket combination but also serves as an excellent organizer when out walking my pup thanks to its dual compartment design.
I'm extremely impressed by the quality of this waist bag – it's sturdy yet lightweight thanks to premium materials like waterproof Oxford fabric , soft eco-leather, and durable metal alloy. Plus, being able to adjust the strap length means it fits perfectly every time.
endorse
Two separate pockets make organization easy during our walks. Highly recommend.
Can recommend
This dog walking bum bag is an absolute lifesaver! It’s made from high-quality materials ensuring durability even under harsh conditions while maintaining comfort thanks to adjustable strap feature.
This pouch has been a lifesaver for our daily walks. The quality of the materials is fantastic - waterproof Oxford fabric and soft eco-leather that's both durable and comfortable to wear. Plus, the two separate pockets are perfect for keeping everything organized.
Quality materials and practical design make this pouch a dog-walking essential.