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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
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For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
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Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
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I have been using this on a Specialized Rock Hopper mountain bike which has tapered bars a non-round stem and mounting a Samsung S9+ with a Spigen case (2 piece construction- TPE inner body with the rigid plastic frame). The claw style clamp makes it easy to attach and reposition and it hold well on irregular shapes. The phone can be easily rotated to any angle and can be tilted with the locking ball swivel joint. The nut on the back can be hard to get a grip on sometimes depending on the mounting location but I like the fact that it is low profile with so much adjustability so I'll deal with the minor inconvenience. Have been using it so far mainly on roads and have been trying to go through construction areas with the street torn up and it holds it's position well. Also stands up to the impact of hopping curbs. I was worried about the elastomer cage that holds the corners of the phone would get in the way of the screen or side buttons but it really has not been an issue. I was also worried that when removing the phone it would also pry off my case but that has not been an issue. Will be hitting the trails soon to test but with how it's performed so far, I think it will work well.
I got this mount because it said it would work with a pop socket. I have an iPhone XS Max with a case and a pop socket and finding a decent mount to fit only the phone wasn’t easy. I was a bit skeptical that this mount would be as good as it says, but it surprised me! Not only does my phone fit well with both the case and the pop socket attached, but it’s also extremely secure. The clamp that holds it to my bike is solid and easy to install. The rubber grips hold my phone securely with no bouncing around, even going over 20 mph on my e-bike over torn up city streets. I’ve been using this mount for about a month now and I’m not at all concerned about my phone coming loose or being shaken so hard that it breaks my screen. It’s easy to put the phone into the mount and easy to remove. Even high speeds and rough roads have not caused the mounting clamp to loosen on the handlebar. I would not hesitate to use this mount while mountain biking on rough terrain. It is most definitely the best phone mount I’ve ever purchased (and there have been many over the years.)
Installed this on my bike stem which is larger in circumference than the clamp. Nonetheless, was able to clamp it quite securely around 3/4 of the stem, pinching it in place. I could tighten it enough that it didn’t move or vibrate. The rubber traps also held the phone in place quite well. I took it on its’ inaugural ride this morning which was an hour long cross country mountain bike ride that featured climbing, descending, rocky river crossings, and a pretty rigorous downhill complete with intermediate jumps and drops. All in all, it performed like a champ.